These are the questions parents and students ask before starting. Each answer is short, with a link to the page that explains it in full.
What is the trial, and what does it cost?
The one-hour trial class is a real lesson, from RM50. The rate depends on the teacher and is agreed before the trial, as set out on the fees page.
How do the lessons work?
Lessons are online and one-to-one: you enquire on WhatsApp, a teacher is assigned, and the trial is arranged. How our online one-to-one tuition works shows the steps.
Before the first lesson, the online lesson setup checklist helps you check the device, the connection and a quiet space.
Who teaches, and in which language?
Experienced teachers are assigned by the team. Lessons are in English or Bahasa Melayu, depending on the subject, and the teacher explains clearly in whichever suits the student. Understanding website language and teaching language explains how that fits with exam papers.
How do we pay, and how do we reschedule?
Fees are paid monthly, based on the number of classes that month, as set out on the fees page. To move a class, give at least 1 day’s notice and agree a new time with the teacher.
Which subjects can you study?
Pick your subject from the tuition overview, which lists the SPM subjects with a page for each. If you cannot take tuition for all of them, start with the subject that needs the most help.
What if it is not the right fit?
After the trial, you decide whether the teacher is a good fit. If not, you can ask for another teacher. For what comes next, read what happens after the trial.
Where can you ask something else?
Send your question through the contact page on WhatsApp. Include the subject, the form and the topic, and the team will reply.